The TOOLS4BIM Dock license manager is not showing network licenses, even after the correct path to the license server has been set and connection has been successfully verified.


Check end user’s workstation to see if 1.dat and 2.dat files are present in this folder called 0, based on your Revit version:   

C:\ProgramData\AGA-CAD\TOOLS 4 BIM\2023\53c29eba2b0b6b82ca9ce5e68a3c4aa28ddbdb24\0


C:\ProgramData\AGA-CAD\TOOLS 4 BIM\2022\fbd83b2a22361123be5026a0697ef8771f772349\0

C:\ProgramData\AGA-CAD\TOOLS 4 BIM\2021\a5315092db41a6ded59d9608def8bfc47accd52\0

C:\ProgramData\AGA-CAD\TOOLS 4 BIM\2020\6981cdc4e1ebd4ae8c31d470bda7a697d17264b1\0

Delete those files.

After restarting Revit, the license will be available.